Based on 3 customer reviews from our shopper community, Lugg's overall rating is 2.67 out of 5 stars and 67% of reviewers recommend this brand, which indicates that this brand is not as good as expected by most customers.
2.7
3 Reviews
Overall Rating
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Good Value
0.0
Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
0.0
Return Policy
0.0
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All Reviews (3)
NOEL_NEWOB
January 30, 2023
"Dishonest company"
My drivers were supposed to be here by 6:30. They called, saying they were stuck in traffic and that I could reschedule. I did. Lugg charged me twice and would not refund the money. They refused to address the fact that THEIR PEOPLE canceled me and that agreeing to reschedule would mean a double charge. Furthermore, the cost was higher than what was originally quoted.
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